// Copyright 2026 Alibaba Group // Licensed under the Apache License, Version 2.0 (the "License"); // you may not use this file except in compliance with the License. // You may obtain a copy of the License at // // http://www.apache.org/licenses/LICENSE-2.0 // // Unless required by applicable law or agreed to in writing, software // distributed under the License is distributed on an "AS IS" BASIS, // WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. // See the License for the specific language governing permissions and // limitations under the License. package app import ( "strings" apperrors "github.com/DingTalk-Real-AI/dingtalk-workspace-cli/internal/errors" ) type serverFailureClass struct { message string reason string origin string stage string hint string actions []string operation string retryable *bool } func classifyServerFailure(message, serverKey, tool string, diag apperrors.ServerDiagnostics) (serverFailureClass, bool) { code := strings.ToUpper(strings.TrimSpace(diag.ServerErrorCode)) detail := strings.ToLower(strings.TrimSpace(diag.TechnicalDetail)) text := strings.ToLower(strings.TrimSpace(message)) combined := text + " " + detail if code == "999" && (strings.Contains(combined, "nullpointerexception") || strings.Contains(combined, "system error")) { classified := serverFailureClass{ message: message, reason: "upstream_internal_error", origin: "dingtalk_api", stage: "upstream_execution", hint: "上游服务发生内部异常;请保留 Trace ID 和 Server Code,确认操作结果后再决定是否重试。", actions: []string{ "检查目标资源的当前状态,确认本次操作是否已经生效", "状态未确认前不要直接重试写操作", "持续失败时携带 Trace ID 和 Server Code 联系服务端排查", }, } if strings.EqualFold(strings.TrimSpace(serverKey), "todo") && strings.EqualFold(strings.TrimSpace(tool), "create_personal_todo") { retryable := false classified.operation = "todo/create_personal_todo" classified.retryable = &retryable classified.hint = "待办服务发生内部异常,创建结果未知;请先查询是否已创建相同待办,再决定是否重试。" classified.actions = []string{ "查询近期由自己创建的待办,核对标题、执行人和截止时间", "确认没有创建成功后再重新提交", "持续失败时携带 Trace ID 和 Server Code 联系服务端排查", } } return classified, true } if code == "NETWORK_ERROR" || strings.Contains(detail, "statuscode.unavailable") || strings.Contains(detail, "connection refused") { classified := serverFailureClass{ message: "MCP 后端依赖暂时不可用", reason: "backend_dependency_unavailable", origin: "mcp_gateway", stage: "backend_dependency", hint: "请求参数无需修改;请使用相同参数稍后重试。持续失败时请提供 Trace ID 排查 MCP 服务。", actions: []string{ "使用相同参数重试一次", "持续失败时保留 Trace ID 并排查 MCP 后端依赖", }, } if strings.Contains(detail, "querytoolmeta") { classified.message = "MCP 后端元数据服务暂时不可用" classified.stage = "tool_metadata_lookup" } return classified, true } if code == "PARAM_ERROR" || strings.Contains(text, "opencid or cid is required") || strings.Contains(text, "openconversationid") && strings.Contains(text, "required") { return serverFailureClass{ message: message, reason: "invalid_request", origin: "dingtalk_api", stage: "tool_validation", hint: "请求未通过后端参数校验;请核对当前 leaf Help/Schema 和稳定 ID 类型后重试。", }, true } return serverFailureClass{}, false } func newServerFailureAPIError( message string, fallbackReason string, fallbackHint string, serverKey string, tool string, diag apperrors.ServerDiagnostics, ) error { opts := []apperrors.Option{ apperrors.WithOperation("tools/call"), apperrors.WithReason(fallbackReason), apperrors.WithServerKey(serverKey), apperrors.WithHint(fallbackHint), apperrors.WithActions("运行 dws doctor 检查登录态、网络和本地环境;持续失败时保留 Trace ID 和 Server Code"), apperrors.WithServerDiag(diag), } if classified, ok := classifyServerFailure(message, serverKey, tool, diag); ok { message = classified.message opts = append(opts, apperrors.WithReason(classified.reason), apperrors.WithOrigin(classified.origin), apperrors.WithFailureStage(classified.stage), apperrors.WithHint(classified.hint), apperrors.WithActions(classified.actions...), ) if classified.operation != "" { opts = append(opts, apperrors.WithOperation(classified.operation)) } if classified.retryable != nil { opts = append(opts, apperrors.WithRetryable(*classified.retryable)) } } return apperrors.NewAPI(message, opts...) } func serverFailureReason(err error, fallback string) string { typed, ok := err.(*apperrors.Error) if ok && strings.TrimSpace(typed.Reason) != "" { return typed.Reason } return fallback }